Proactive & reliable

WordPress support that feels in-house

We provide proactive, regular and reliable website support services for clients with WordPress websites. Your website doesn't stop needing attention after launch - we keep your site secure, up-to-date, and performing at its best so you can focus on running your business.

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LDN / WordPress / 51.5074° N Scroll to explore
What's included 06

Everything needed to design, build & evolve a WordPress website.

01

New pages & features

We build new pages, sections, and functionality as your business grows - designed and developed to match your existing site.

02

Content updates

Need a page updated, a banner changed, or a new blog post formatted? We handle day-to-day content changes for you.

03

Bug & error fixes

Fast turnaround on bug fixes and minor changes - most issues resolved within 24 hours.

04

Security & backups

Regular WordPress core, theme, and plugin updates applied in a staging environment first, with automated daily backups stored off-site.

05

Advice & guidance

Strategic, no-jargon advice on what to build next, where to invest, and how to get the most from your WordPress website.

06

Hosting & domains

We can manage hosting, DNS, SSL, domain renewals, and email routing - so the technical foundation stays solid.

Our approach 04

How we deliver.

Step by step
01

Site Audit

We audit your current WordPress setup - themes, plugins, hosting, security - and create a support plan.

02

Onboarding

Secure access is set up, monitoring tools are configured, and your support channel goes live.

03

Ongoing Support

Regular maintenance, updates and support requests handled on your chosen plan.

04

Full transparency

We record and log every task we carry out, so you have a full view on what we're doing and how long it's taking us.

Why work with us

The benefits of partnering with us.

We pair deep WordPress expertise with a transparent, collaborative approach — so every project lands with clarity and confidence.

Peace of mind - your site is always in safe hands
Proactive updates before issues arise
Fast response times on support requests
Monthly reports on site health and performance
No long-term contracts - flexible monthly plans
Dedicated point of contact for all requests
Common questions 03

Frequently asked.

Quick answers to the things we get asked most. Still need clarity? Drop us a line.

01 What's included in your support plans?

All plans include security updates, backups, uptime monitoring, and a set number of development hours per month. We'll tailor a plan to your needs.

02 How quickly do you respond to urgent issues?

Critical issues are acknowledged within 1 hour during business hours. Most bugs are resolved within 24 hours.

03 Can I upgrade or cancel my plan?

Absolutely. All plans are month-to-month with no lock-in. Upgrade, downgrade, or cancel at any time.

Client Feedback6

Lewis somehow finds a way to make even our most complex requests possible, and always in a timely manner.

Celia Almeida Digital Director — Ink

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